Eli Solutions Pro LLC respects your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, submit a form, book a consultation, purchase a service, opt into communications, or use our business automation services.

1. Information We Collect

We may collect information you voluntarily provide, including your name, business name, email address, phone number, billing information, website URL, business details, service interests, appointment details, and any information submitted through forms, chat widgets, booking pages, or checkout pages.

2. How We Use Your Information

We use collected information to respond to inquiries, provide services, process payments, schedule appointments, send account updates, deliver onboarding support, build business systems, provide customer support, improve our website, send service-related messages, and communicate promotional offers when permitted.

3. SMS Communications

If you provide your phone number and opt in, you agree to receive SMS and MMS messages from Eli Solutions Pro LLC. Messages may include appointment reminders, account updates, onboarding updates, customer support responses, service updates, follow-up communication, promotional offers, event updates, and business-related notifications.

4. SMS Consent Is Not Shared

SMS consent is not shared with third parties or affiliates for marketing purposes.

We may share limited information with service providers only as necessary to deliver messages, operate our platform, process payments, provide support, or maintain business systems.

5. Email Communications

If you provide your email address, we may send transactional emails, onboarding messages, account updates, service notices, support responses, and promotional communications. You may unsubscribe from marketing emails where an unsubscribe option is provided.

6. Payment Information

Payments may be processed through third-party payment providers such as Stripe, PayPal, Square, or similar platforms. Eli Solutions Pro LLC does not store full credit card numbers on our website. Payment processors handle payment data according to their own privacy and security policies.

7. Third-Party Platforms

We may use or connect with third-party platforms including but not limited to GoHighLevel, LeadConnector, Stripe, Twilio, Google, Meta, OpenAI, Square, PayPal, email providers, domain providers, analytics tools, and other business software platforms.

These third-party platforms may collect or process information according to their own privacy policies and terms.

8. Cookies & Tracking

Our website may use cookies, pixels, analytics tools, or tracking technologies to understand website activity, improve user experience, measure advertising performance, and support marketing efforts. You may control cookies through your browser settings.

9. How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards to help protect personal information. However, no website, software platform, or online transmission is completely secure, and we cannot guarantee absolute security.

10. Information Sharing

We do not sell your personal information. We may share limited information with trusted service providers, payment processors, communication providers, software platforms, contractors, or legal authorities when necessary to provide services, comply with legal obligations, protect our business, or operate our systems.

11. Data Retention

We may retain your information for as long as needed to provide services, maintain records, comply with legal obligations, resolve disputes, enforce agreements, and support legitimate business operations.

12. Your Choices

You may request to update, correct, or delete certain personal information by contacting us. You may opt out of SMS messages by replying STOP. You may request help by replying HELP or contacting us directly.

13. Children’s Privacy

Our services are intended for businesses, organizations, churches, ministries, and adults. We do not knowingly collect personal information from children under 13.

14. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Continued use of our website, services, forms, or communication channels means you accept the updated Privacy Policy.

15. Contact Information

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